Privacy Policy
Last updated: April 2026
This Privacy Policy describes how Penguin eBook Publisher (“we”, “us”, or “our”) collects, uses, and shares information when you visit our website or submit information through our contact forms or consultation requests.
1. Who we are
Penguin eBook Publisher is a publishing service operated by Nexora Capital Tech. Penguin eBook Publisher is an independent publishing services company. We are not affiliated with Penguin Random House, Penguin Books, or any other similarly named publisher unless expressly stated in writing.
2. Information we collect
We may collect:
- Contact details you provide — such as name, email address, and phone number.
- Message content — such as project descriptions or questions you send through forms.
- Technical data — such as browser type, general location (country/region inferred from IP where available), and pages visited, collected through standard server logs or analytics tools we may use.
3. How we use your information
We use this information to:
- Respond to your inquiries and provide quotes or consultations;
- Deliver the publishing-related services you request;
- Improve our website and customer experience;
- Comply with legal obligations where applicable.
4. Legal bases (where applicable)
If you are in the European Economic Area (EEA), UK, or similar jurisdictions, we may rely on contractual necessity, legitimate interests (e.g., responding to inquiries), or consent where required — for example, certain marketing communications.
5. Cookies and similar technologies
Our site may use cookies or similar technologies for functionality (such as security features like CAPTCHA), analytics, or embedded tools (for example chat widgets). You can control cookies through your browser settings; disabling some cookies may limit certain features.
6. Sharing of information
We do not sell your personal information. We may share data with:
- Service providers who assist us (e.g. email delivery, hosting, analytics, or security tools), bound by appropriate safeguards;
- Authorities when required by law or to protect our rights.
7. Data retention
We retain your information only as long as necessary for the purposes above or as required by law. Inquiry records may be kept for a reasonable period to manage ongoing projects or follow-ups unless you ask us to delete them sooner (subject to legal exceptions).
8. Your choices
You may request access, correction, or deletion of your personal information where applicable law allows. To exercise these rights, contact us using the details below.
9. Security
We take reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is 100% secure; we encourage you to use strong passwords and caution when sharing sensitive drafts.
10. Changes
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do; continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related requests or questions:
Email: info@penguinebookpublisher.com
Phone: +1 (281) 638-8309
For rules governing use of our website and services, see our Terms & Conditions.